Dear consumers (users) of services in seaports!
If you discover that you are not provided with non-discriminatory access to services in the seaport of Olya, rendered by stevedores using the seaport transport infrastructure facilities leased from the FSUE “Rosmorport” Astrakhan Branch, you can apply to the FSUE “Rosmorport” Astrakhan Branch with a written request (application) about possible cases of violation of your rights in terms of non-discriminatory access to services in the seaport of Olya.
A written request, prepared in no particular format, should be addressed to Director of the FSUE “Rosmorport” Astrakhan Branch and sent by fax: +7 (8512) 58-57-76, or in a scanned form by e-mail: firstname.lastname@example.org , or by address: Kapitana Krasnova Str. 31, Astrakhan, Astrakhan Region, Russia, 414016.
In the written request, please indicate your contact information for feedback, preparing and sending you a response after the consideration of the written request by the branch.
Your written request will be considered in the manner and within the time limits established by the requirements of the Federal Law of May 2, 2006 No. 59-FZ “On the Procedure for Considering Requests from Citizens of the Russian Federation”.