Dear consumers (users) of services in seaports!
If you discover that you are not provided with non-discriminatory access to services in the seaport of Murmansk, rendered by stevedores using the seaport transport infrastructure facilities leased from the FSUE “Rosmorport” Murmansk Branch, you can apply to the FSUE “Rosmorport” Murmansk Branch with a written request (application) about possible cases of violation of your rights in terms of non-discriminatory access to services in the seaport of Murmansk.
A written request, prepared in no particular format, should be addressed to Director of the FSUE “Rosmorport” Murmansk Branch and sent by fax: +7 (8152) 55-08-50, or in a scanned form by e-mail: email@example.com , or by address: Portovy Proezd St. 19, Murmansk, Murmansk Region, Russia, 183024.
In the written request, please indicate your contact information for feedback, preparing and sending you a response after the consideration of the written request by the branch.
Your written request will be considered in the manner and within the time limits established by the requirements of the Federal Law of May 2, 2006 No. 59-FZ “On the Procedure for Considering Requests from Citizens of the Russian Federation”.